For QRay.com orders, please return your bracelet along with your QRay Order ID, your name, address, email, and phone number. Indicate whether you would like to exchange your QRay for a different size or if you would like to return for a refund.
Send by a trackage method through United States Postal Service.
Ship returns to:
QRay Returns Dept.
PO BOX 9
ARLINGTON HEIGHTS, IL 60006
Exchanges & returns must be within the 30-day money back guarantee. We do not provide pre-paid shipping.
For all QRay Bracelet purchases made at retail stores, please follow their return policy.
For questions regarding the exchange & return policy, please email QRay@QRay.com